Privacy Policy
Last updated: 6 October 2026
Unitech Synergies Limited ("Unitech", "we", "us" or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal information when you visit or interact with unitechsynergies.com, contact us, subscribe to our communications, or otherwise engage with us through our website.
Unitech Synergies Limited is a company registered in England and Wales under company number 12980654. Our registered office is 7 Bell Yard, London WC2A 2JR, United Kingdom. You can contact us at hello@unitechsynergies.com.
1. Information We Collect
Depending on how you interact with our website, we may collect the following categories of personal information.
Information you provide to us: when you contact us or submit an enquiry, we may collect your full name, email address, telephone number, organisation or company name, details of your enquiry, and any other information you choose to provide.
Information you provide when subscribing: if you subscribe to receive updates from us, we may collect your email address and information relating to your subscription preferences. We use this information to send communications that you have requested or that we are otherwise permitted to send under applicable law.
Technical information: when you visit our website, certain technical information may be collected automatically, such as your IP address, browser type and version, device type, operating system, time zone, approximate location derived from technical information, pages visited, referring website, date and time of visits, and website interaction and usage information.
The exact information collected depends on the technologies and services currently enabled on our website.
2. How We Use Your Information
We may use personal information to respond to enquiries and requests; communicate with you about our products, technology and services; provide information that you have requested; manage business relationships; follow up on enquiries; send newsletters or other requested communications; improve our website, services and user experience; monitor website performance and security; detect, prevent and investigate misuse, fraud or security incidents; comply with legal and regulatory obligations; and establish, exercise or defend our legal rights.
We will only use your personal information for purposes that are compatible with the reasons for which it was collected and in accordance with applicable data protection law.
3. Lawful Basis for Processing
Depending on the circumstances, we may rely on one or more of the following lawful bases under applicable UK data protection legislation.
Consent: where you have provided consent, we may process your information for the specific purpose for which you gave consent. You can withdraw consent at any time.
Legitimate interests: we may process personal information where it is necessary for our legitimate interests, provided those interests are not overridden by your rights and freedoms. Our legitimate interests may include operating and improving our website, responding to business enquiries, managing relationships with prospective customers and business partners, maintaining website and information security, and protecting our business and legal interests. Where we rely on legitimate interests, we will consider whether the processing is necessary and proportionate and whether your interests or fundamental rights override our interests.
Contract: where applicable, we may process personal information where this is necessary to enter into or perform a contract with you.
Legal obligation: we may process personal information where necessary to comply with a legal or regulatory obligation.
4. Contact Form Information
When you submit an enquiry through our website, we use the information you provide to understand your enquiry, respond to your request, contact you where further information is required, determine the appropriate Unitech team to handle your enquiry, and maintain records of business communications where necessary.
We will not use information submitted through an enquiry form for unrelated purposes without an appropriate lawful basis.
5. Marketing Communications
If you subscribe to receive updates from Unitech, we may use your contact information to send you relevant communications about Unitech developments, cooling technology, research and development, products, industry developments, company news, and events or opportunities.
Where consent is required, we will obtain it before sending direct marketing communications.
You can unsubscribe from marketing communications at any time by using the unsubscribe mechanism provided in the communication or by contacting us at hello@unitechsynergies.com.
6. Cookies and Similar Technologies
Our website uses cookies and similar technologies to operate effectively, improve functionality, understand website usage and, where applicable, support other website features.
Cookies may include strictly necessary cookies, functional cookies, performance or analytics cookies, and marketing or targeting cookies, where applicable.
Some cookies may be placed by third-party service providers that support website functionality. Where applicable, non-essential cookies will only be used in accordance with applicable consent requirements.
For more information, please see our Cookies Policy.
7. How We Share Personal Information
We may share personal information with trusted third parties where necessary to operate our business or website. These may include website hosting and technology providers, website platform providers, email and communication providers, IT and security service providers, professional advisers, legal or regulatory authorities where required, and other service providers acting on our behalf.
Where a third party processes personal information for us, we expect appropriate contractual and security measures to be in place.
We do not sell your personal information.
8. International Transfers
Some of our service providers may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is made in accordance with applicable data protection requirements and that appropriate safeguards are in place where required.
9. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, destruction, misuse, unauthorised disclosure and unauthorised alteration.
Our Information Security Policy sets out the measures and procedures we maintain to protect our information assets and minimise the impact of security incidents.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
10. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including where necessary to respond to enquiries, maintain business records, meet legal or regulatory obligations, resolve disputes, establish or defend legal claims, and maintain appropriate records of consent and marketing preferences.
Retention periods may vary depending on the nature of the information and the reason it was collected. Where a specific retention period cannot reasonably be stated, we will use appropriate criteria to determine how long information should be retained.
11. Your Data Protection Rights
Subject to applicable legal conditions and exemptions, you may have the right to request access to your personal information; request correction of inaccurate or incomplete information; request deletion of your personal information; request restriction of processing; object to certain processing; object to direct marketing; request transfer of certain personal information in a portable format; and withdraw consent where processing is based on consent.
Your rights depend on the circumstances and the lawful basis on which we process your information.
12. How to Exercise Your Rights
If you wish to exercise any of your data protection rights, please contact us at hello@unitechsynergies.com.
Please provide sufficient information to allow us to identify you and understand your request. We may need to verify your identity before responding to certain requests.
13. Children's Privacy
Our website is intended primarily for businesses, organisations and general users interested in our technology and services. We do not knowingly seek to collect personal information from children through our website.
If you believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.
14. Third-Party Websites
Our website may contain links to websites or services operated by third parties. This Privacy Policy does not apply to those third-party websites.
We recommend that you review the privacy policies of any third-party website before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, changes to our services, changes to how we process personal information, changes in legal or regulatory requirements, and improvements to our privacy practices.
When we make changes, we will update the "Last updated" date at the top of this page. We recommend checking this page periodically for the latest version.
16. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact us.
Unitech Synergies Limited
7 Bell Yard, London WC2A 2JR, United Kingdom
Email: hello@unitechsynergies.com
17. Complaints
If you have concerns about how we process your personal information, please contact us first so that we can investigate your concern.
You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO), which provides guidance and a complaints process for individuals who believe their personal information has not been handled appropriately.